Zero Hero
Privacy policy
Effective Date: February 20, 2025
At Zero Hero, we respect and protect your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, shop with us, or subscribe to our services.
By using our website or services, you consent to the practices described below. If you do not agree with any part of this policy, please discontinue use of our platform.
When you interact with Zero Hero, we may collect the following types of information:
A. Information You Provide Directly
Personal Information: When you place an order, sign up for our subscription service, or contact us, we collect details such as:NameEmail addressPhone number (if provided)Shipping and billing addressPayment details (processed securely via third-party payment processors)
Account Information: If you create an account, we store your login details, order history, and preferences.
Custom Preferences: If you opt for personalized products (e.g., custom scents, wellness kits), we may collect details about your selections to fulfill your order.
B. Information Collected Automatically
When you visit our website, we may collect information using cookies and tracking technologies, including:
Device Information: IP address, browser type, operating system
Usage Data: Pages visited, time spent on site, referral source
Purchase Behavior: Items viewed, cart activity, purchase history
C. Information from Third Parties
If you engage with Zero Hero through social media, we may receive publicly available profile information.
Payments are processed securely via third-party providers (e.g., Stripe, PayPal), and we do not store full credit card details.
2. How We Use Your Information
We use your information to:
✅ Process & fulfill orders (including shipping & subscription services)
✅ Personalize your experience (custom recommendations, tailored offers)
✅ Improve our website & services (analyzing usage trends, enhancing UX)
✅ Communicate with you (order confirmations, newsletters, customer support)
✅ Ensure security & prevent fraud (detecting unauthorized access or abuse)
✅ Comply with legal obligations (tax, accounting, and regulatory compliance)
We do NOT sell, rent, or trade your personal information to third parties.
3. Cookies & Tracking Technologies
Zero Hero uses cookies, web beacons, and similar technologies to enhance your experience. Cookies help us:
Recognize your preferences & repeat visits
Track shopping cart activity
Improve website performance
🔹 Managing Cookies: You can disable cookies via your browser settings, but some features may not function properly without them.
4. How We Protect Your Information
Your privacy is important to us. We implement strict security measures to protect your data from unauthorized access, including:
Encryption of sensitive information (SSL/TLS technology)
Secure third-party payment processing (we do not store full payment details)
Restricted access to personal data (only authorized personnel)
However, no online transmission or storage method is 100% secure. While we strive for maximum security, we cannot guarantee absolute protection of your data.
5. Third-Party Links & Services
Zero Hero may contain links to third-party websites or services (e.g., payment processors, social media platforms). We are not responsible for their privacy practices. Please review their policies before sharing personal information.
6. Your Rights & Choices
You have the right to:
✔️ Access the personal data we hold about you
✔️ Request corrections to inaccurate information
✔️ Opt out of marketing emails at any time
✔️ Request deletion of your data (subject to legal requirements)
To exercise these rights, email us at info@0hero.org
7. Children’s Privacy
Zero Hero is not intended for children under 13. We do not knowingly collect personal data from minors. If we become aware of such data collection, we will delete it immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect immediately upon posting. We encourage you to review this page periodically.
9. Contact Us
For any privacy-related inquiries, reach out to:
📧 Email: info@0hero.org
📍 Address: Seattle, Wa 98102
By using Zero Hero, you agree to this Privacy Policy. Thank you for trusting us with your data!
This version keeps it clear, protective, and aligned with privacy best practices. Let me know if you’d like any edits! 🚀♻️
